Privacy Policy

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At Office Furniture Source (“OFS,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal information when you visit our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

 

Information We Collect

Information You Provide to Us

 You may voluntarily provide personal information when you:

  • Contact us through our website
  • Request a quote
  • Schedule a consultation
  • Submit a project inquiry
  • Subscribe to our newsletter or marketing communications
  • Complete an online form
  • Communicate with us by email or phone Depending on your interaction with us, we may collect:
  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • Project details
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Approximate geographic location
  • Date and time of your visit
  • Information collected through cookies and similar technologies

For more information about our use of cookies, please review our Cookie Policy.

 

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Prepare quotes and proposals
  • Provide products and services
  • Schedule appointments and consultations
  • Improve our website and user experience
  • Analyze website performance and visitor trends
  • Send newsletters, updates, and marketing communications when permitted by law
  • Maintain the security and integrity of our website
  • Comply with legal obligations
Third-Party Services

To operate our website and provide certain features, we use trusted third-party service providers. These providers may collect information in accordance with their own privacy policies.

Our website may utilize services including:

  • Google Analytics
  • YouTube
  • Calendly
  • Matterport
  • WPForms
  • Pipedrive
  • WordPress

These services help us analyze website traffic, provide interactive content, schedule appointments, process inquiries, and improve the overall visitor experience.

 

Sharing Your Information

Office Furniture Source does not sell your personal information for monetary compensation.

We may share information with trusted service providers who assist us in operating our business, including providers of:

  • Website hosting
  • Website analytics
  • Customer relationship management (CRM)
  • Appointment scheduling
  • Marketing communications
  • Form processing
  • Information technology support

These providers are contractually required to use your information only for the services they provide on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, property, customers, or the security of our business.

 

Marketing Communications

If you choose to receive marketing communications from Office Furniture Source, we may occasionally send information regarding:

  • Workplace design trends
  • New products
  • Company news
  • Events
  • Promotions
  • Educational resources

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

 

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

While we strive to protect your information, no method of transmitting information over the Internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

 

Third-Party Websites

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights regarding your personal information. These rights may include the ability to:

  • Request access to the personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to applicable legal requirements
  • Opt out of certain uses of your personal information
  • Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the information below.

 

California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include the ability to:

  • Know what categories of personal information we collect
  • Request access to specific pieces of personal information
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information, where applicable
  • Limit the use of certain sensitive personal information, where applicable

Office Furniture Source does not sell personal information for monetary compensation.

Additional information regarding these rights is available on our Do Not Sell or Share My Personal Information page.

 

Children’s Privacy

Our website is intended for business professionals and individuals seeking commercial furniture and workplace solutions. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality. Any updates will be posted on this page with a revised Effective Date.

 

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Office Furniture Source

2920 East Kemper Road
Cincinnati, OH 45241
Phone: (513) 489-1234

Email: info@officefurnituresource.com